Your opinion matters to us.
We care about your experience with us and take all compliments, complaints and feedback about our services seriously. Feedback provided is used to assist us to improve our services and systems to better support you and the needs of our community.
Report your compliment or complaint
To provide us your feedback, please complete this form
More information on our Feedback process can be found in the following brochures:
Call us
07 3010 1000
8.30am to 5pm weekdays
Write to us
Queensland Complaints Manager
PO Box 3351
South Brisbane, Queensland 4101
Making a complaint to another organisation
We encourage you to provide us with your feedback directly but if you would like to take your complaint outside of our organisation, you can contact the following external parties:
Department of Communities, Housing and Digital Economy
13 QGOV (13 74 68)
Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander partnerships
feedback@communities.qld.gov.au
13QGOV (13 74 68)
www.complaints.services.qld.gov.au
Anti-Discrimination Commission of Queensland
Office of the Health Ombudsman
133 OHO (133 646)
PO Box 13281, George Street, Brisbane QLD 4003
Aged Care Quality and Safety Commission
1800 951 822
Aged & Disability Australia
1800 818 338
NDIS Quality and Safeguards Commission
1800 035 544
Department of Children, Youth Justice and Multicultural Affairs
1800 080 464